Shipping and Delivery Policy

Introduction

At Cuban Gang, we are dedicated to providing a smooth and efficient shopping experience. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our eCommerce store.

Processing Time
  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Custom Orders: Processing times for custom orders may vary. Please refer to the product page for specific details.
Shipping Rates and Estimates
  • Standard Shipping: We offer standard shipping rates based on the total weight of your order and your location. Shipping charges will be calculated and displayed at checkout.
  • Free Shipping: We offer free standard shipping on orders over a certain amount, as specified on our website.
  • Expedited Shipping: Expedited shipping options are available at an additional cost. Please select your preferred shipping method at checkout.
Delivery Time
  • Domestic Shipping: Estimated delivery time for standard shipping within [Your Country] is 3–7 business days.
  • International Shipping: Estimated delivery time for international orders varies by destination and shipping method selected. Please allow 7–21 business days for delivery.
Shipping Restrictions
  • P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Cuban Gang is not responsible for any additional charges incurred during shipping.
Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.

Shipping Delays

While we strive to meet our delivery estimates, shipping times may be affected by factors beyond our control, including but not limited to weather conditions, carrier delays, and customs processing. We appreciate your understanding and patience.

Damaged or Lost Packages
  • Damaged Packages: If your order arrives damaged, please contact us immediately with your order number and a photo of the damaged item. We will arrange for a replacement or refund.
  • Lost Packages: If your package is lost during transit, please contact us as soon as possible. We will work with the carrier to locate your package or arrange for a replacement.
Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

  • Email: info@cubangang.com
  • Phone: +91 99446 18476
  • Address: 2/39C, Dhanam Nagar, Mylampatti, Coimbatore, Tamil Nadu, 641062

By making a purchase from Cuban Gang, you agree to this Shipping and Delivery Policy. Thank you for shopping with us.